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The San Diego Futures Foundation is IMPROVING lives in San Diego through improved access to technology.
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Providing technical training and SERVICES to nonprofits, individuals, and families.
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Helping to improve ACCESS to technology, technical resources, and services.
Helping people find technology JOBS with training, education, and employment services.
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Community Technology Center

inside_tvVisit SDFF's new Community Technology Center in City Heights. See new computer products on display including laptops, tablets, desktops and more..  

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SDFF Closing the Digital Divide

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Return Policy

Unless you have a separate agreement with SDFF, or except as provided below, all hardware, accessories, peripherals, and parts may be returned within 7 days from the date on the packing slip or invoice for a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees. Any product returned to SDFF without prior authorization from SDFF will be considered unauthorized and the customer will not receive a credit.

Unless the product is defective or the return is a direct result of an SDFF error, SDFF may charge a restocking fee of up to 15% of the purchase price paid, plus any applicable sales tax.

HOW TO RETURN A PRODUCT

If returning a product, you must first contact SDFF customer service and obtain a Credit Return Authorization (CRA) number before the end of the applicable return period, which is 7 days from date of receipt, invoice, or signed receiver. SDFF will not accept returns without a CRA number. Refer to the contact table in the WARRANTY section for contact information. Products must be returned in their original packaging, if provided, along with any media, documentation, and any other items that were included in the original shipment.

All returns must be accompanied by the original receipt. All returns and exchanges must be made in person at the following address:

SDFF Hardware Department
4283 El Cajon Blvd Suite 140
San Diego CA, 92105

 Upon receipt of your return, SDFF will issue a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees subject to this policy. Refunds are issued by check only and are mailed within 30 days of the date of return.

Note: Before you return the product to SDFF, make sure to back-up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary, and personal information as well as removable media such as floppy disks, CDs, and PC Cards. SDFF is not responsible for any confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media that may be included with your return.